Manage Website listing

We’ve put together these FAQs to help DCTC members make the most of their online presence.

Table of Contents

 

Creating an Account with VisitAgnes1770.com.au

You will need to create an account with us if you want to do the following:

  • list (or claim) your business (you also need to be a DCTC member to do this)
  • list your event
  • review our local businesses

If you already have a website account with us, please login. (Forgot Your Password?)

  1. To create an account, visit the registration page.
  2. Enter in your account details.
    • Your Password will need to be 7 characters or more. Note down your password.
    • You will need to complete the ‘I am not a robot’ section. It may be ‘annoying’ but that is what ensures we minimise the spam.
  3. Select “Create An Account”.
  4. If successful, a green box will appear above the registration form saying “Account registered successfully. Please login here”.
  5. Select the word “here” in “Please login here” and login with your new account details.

Claiming your VisitAgnes1770.com.au Listing(s)

You will need to claim your listing(s) in order to be able to update it AND receive notifications of reviews on your listing.

  1. Register an account or login to your account. (Forgot Your Password?)
  2. Once logged in or registered, search for your listing(s) here. There may be more than one.
  3. Look at the left column of your listing. If you see a button “Claim This Listing” you can claim your business.
  4. Click on the button “Claim This Listing”.
  5. Fill out the other box called ‘Claim Listing’ with your contact details and information.
    • This is to ensure that we can verify you are the real owner of the business.
  6. We will then have to approve this manually within one working day.
    • If you are in a hurry please text Fabienne on 0405 063 580

If you believe you should be the manager of an listing but can not follow the above instructions: reach out to us.

Creating a new VisitAgnes1770.com.au Listing

To have your listing public, you need to become a DCTC member by signing up here.

  1. If you are not already a DCTC Member, signup and become a DCTC Member.
  2. If you have a website account with us, please login (or register first). (Forgot Your Password?)
  3. Visit the Add New Listing page.
  4. Enter in all the required details.
  5. Select “Submit Listing” at the very bottom of the form.

Tips:

  • Fill out as much information as possible about your business.
  • Select as many relevant categories as possible. Look through them all.
  • Your first image will be the banner image throughout the website – be sure to select either a nice branded photo or a photo that best represents your business. You can drag around the images to get them in the right order.
  • Be sure to add your website or social media links to help generate website traffic.

Creating a new free VisitAgnes1770.com.au Event

Events are free for everyone – you just need a free website account to create the event.
DCTC reserves the right to delete inappropriate events.

  1. If you have a website account with us, please login (or register first). (Forgot Your Password?)
  2. Visit the Add New Event page.
  3. Enter in all the required details.
  4. Select “Submit Listing” at the very bottom of the form.

Tips:

  • Fill out as much information as possible about your event.
  • Your first image will be the banner image throughout the website – be sure to select either a nice branded photo or a photo that best represents your event. You can drag around the images to get them in the right order.
  • Be sure to add your website or social media links to help generate website traffic.

Log in to Manage your Listing(s) and Event(s)

  • Visit the login page and login with your account.
  • Login in with your account details. If you have forgotten your password, reset it here.
  • You will be taken to your account dashboard.
  • Then under the listing / event you wish to edit, click edit
  • Make your changes and save.

Managing your Business Reviews

  • Guests have the ability to leave you reviews.
  • Once a guest leaves a review on your listing you will receive an email notification
  • To reply follow the below instructions in the screenshot below
  • Once published, your response will be live.

The Essentials services page

The essential services page has been set up to rank in Google for critical services that visitors need to know about. Listings on the page are at DCTC’s discretion.

Essential services in a small coastal town are critical for community well-being and functionality. These include:

  1. Healthcare: Clinics, pharmacies, and emergency medical care.
  2. Education: Local schools and access to learning resources.
  3. Emergency Services: Police, fire, ambulance, and surf lifesaving.
  4. Utilities: Water, electricity, waste management, and reliable internet.
  5. Transport: Well-maintained roads and public transport.
  6. Food & Retail: Grocery stores, fuel, and essential shops.
  7. Tourism Support: Visitor centers and facilities.
  8. Environmental Management: Beach upkeep and disaster readiness.
  9. Community Services: Aged care, childcare, and mental health support.
  10. Local Government: Town planning and public space maintenance.

These services sustain residents and support local tourism and growth.

Non-essential services are those not critical for basic living or safety. In a small coastal town, these include:

  1. Tourism Activities: Tours, water sports, and recreation.

  2. Retail: Souvenir and specialty shops.

  3. Dining & Entertainment: Cafes, restaurants, and bars.

  4. Luxury Services: Spas, galleries, and boutique experiences.

These services enhance tourism and lifestyle but are not vital like healthcare or utilities.

What is the plan Plan My Trip button

TRVLR’s “Plan My Trip” is a super-easy tool that helps you create a custom travel plan. You tell it when and where you’re going, how many people, and what you like to do, and it gives you a schedule of activities and places to visit. You can see everything on a map, make changes, and tweak it until it’s perfect. It’s like having a personal travel planner but way faster!

Plan My Trip by TRVLR.AI is an initiative launched on October 1st, 2024 by DCTC to add travel planning to the website. The Plan My Trip button is visible throughout the website and DCTC is actively tracking clicks and engagement.

TRVLR.AI currently works with businesses that are selling on the Rezdy booking systems. For more information and to enable your listing visit https://www.trvlr.ai/resources and contact TRVLR.AI at [email protected]

How can I get more visibility?

First you need to make sure you listing is as accurate and up to date as possible. The call to action on the listing is to your website and other contact details. If your listing isn’t as great as it can be or your website doesn’t entice people to call you or book you, you will lose leads.

Pro Tip: Update your listing regularly in order to shuffle yours up the top of the listings

We also have a new marketing initiative that profiles our members, the  Allstar blog.

If you wish to be profiled, please email [email protected] with the answer to the below questions and some high resolution images.

Here’s a list of 10 engaging questions you n can include in your blog profiles. These questions aim to highlight their unique stories, insights, and contributions to the tourism industry:

  1. What inspired you to start your tourism business, and what keeps you passionate about it?

  2. What’s one unique or little-known experience that visitors can have with your business?

  3. Can you share a memorable story or experience you’ve had with a guest?

  4. How do you showcase or incorporate the local culture, environment, or community in your offerings?

  5. What’s your personal favourite spot or activity in the region, and why?

  6. What’s one piece of advice you would give to visitors exploring your destination for the first time?

  7. How has your business evolved over the years, and what exciting plans do you have for the future?

  8. What does sustainability mean to you, and how do you integrate it into your operations?

  9. What’s the most rewarding part of being part of the tourism industry?

  10. If you could create a perfect day for your guests, what would it look like?

These questions will help create engaging content that reflects the members’ personalities and makes their businesses relatable to potential visitors. Let me know if you’d like suggestions tailored to specific types of tourism businesses!

Analytics

DCTC has advanced analytics tracking on the website. We track clicks to operators’s websites, Plan My Trip button and all listing pages. These results get regularly shared at our member networking functions.

Tourism businesses should be running Google Analytics on their website and set up conversion/key events tracking for their key calls to actions such as bookings, calls, emails and lead magnet sign ups. Key events are best tracked via Google Tag Manager. 

Bug reports and recommendations.

If you find a bug with the website please take a loom video of the bug and email [email protected]. 

If you wish to make recommendations for improvements please feel free to do so using the same email address.